Contact us – HOEFONSPORT

OUR OFFICE

VISIT OUR NEW
OFFICE IN CHINA

Building 3, Champagne Cloud City,
Neikeng Town, Jinjiang, Fujian

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

We make every effort to provide our customers with products that look the same as the images displayed on our website pages. However please keep in mind that photographs have a difficult time showing exact colors and that the actual color of a product may vary slightly from what is shown in one of our website images. We work hard to update our website descriptions and images as soon as we aware of noticeable variations in our products that customers may find unacceptable.

Where can I view my sales receipt?

You can view your HOEFONSPORT subscription information, including copies of your receipts on the Billing page.

Please be aware that this is only possible if you signed up online. In all other cases or if you have any questions related to your sales receipts, you can reach out to our billing team directly through invoice@hoefonsport.com.

Click on My billing under your user menu to access your receipts.

Why do I need a HOEFON account?

Having a HOEFON account offers you several advantages, including the ability to.
Efficiently manage and track your orders.
Easily review your order history.
Conveniently apply coupon codes linked to your account.
Save time by storing your shipping and billing information for future orders

Will you restock items indicated as “out of stock?”

Yes.
We will email you as soon as we have updated the stock.

Which currencies do you support?

The prices on our website are in US dollars by default. You can change the currency to your preference, by changing it in the upper left corner. The actual transaction will be done in USD based on a monthly currency exchange.

INFORMATION ABOUT US